FAQ's
Shipping, Returns & Payments
How long does delivery take?
Orders placed before 12 PM ship the same day; after 12 PM, next day.
What is your return window?
30 days from delivery, unused and in original packaging.
How long do refunds take?
4 business days after we receive the returned item.
What payment methods do you accept?
All major methods via Razorpay — UPI, cards, netbanking, wallets. Prepaid only, no Cash on Delivery.
What warranty do Castor products carry?
Varies by product, 1-4 years — see the Warranty & Support section on each product page.
How do I track my order?
Use the Track Order link in the footer once your order ships.